Upgrade your Family Tree Maker 2019 to latest 2025.
THE STORY BEHIND THE SOFTWARE
FAMILY
TREE
MAKER
Family Tree Maker was created by Brothers’ Keeper, a company founded by Ken and Alan Carpenter in the 1980s. They initially began developing software to help people trace their family history and build their family trees using computers. The Carpenter brothers were inspired by their own interest in genealogy and saw an opportunity to make this process easier for others by leveraging technology.
The first version of Family Tree Maker was released in 1989 by the Brothers’ Keeper company. At the time, genealogical research was predominantly done using paper records and physical archives, but the advent of home computers opened up new possibilities for storing, organizing, and analyzing family history data.
how family tree maker support works
Remote Technician Support – Your Security and Success Are Our Priority
At Family Tree Maker, we understand the importance of reliable, secure, and efficient technical support for your software needs. Our dedicated IT support team is here to provide you with expert assistance—whether it’s troubleshooting, resolving issues, or guiding you through complex features—all through safe and secure remote access.
Safety and Security First
We prioritize your security above all else. When our skilled technicians access your system remotely, the process is fully encrypted and performed under strict protocols to ensure that your data and privacy are always protected. We use industry-leading tools to establish a secure connection, allowing us to resolve any issues efficiently, without compromising the integrity of your system or sensitive information.
Highly Skilled IT Professionals
Our support team is made up of highly skilled technicians with extensive experience in IT support. They are well-trained in identifying, troubleshooting, and solving technical problems quickly and effectively. Whether you’re facing a minor issue or a more complex challenge, our team is prepared to provide top-tier support that ensures the seamless performance of your software.
Your Trust, Our Commitment
We know how important it is for your operations to run smoothly. That’s why we are committed to providing not only fast and effective solutions, but also excellent customer service. Our goal is to make your experience with ‘Family Tree Maker’ as effortless and enjoyable as possible. With our professional and secure remote support, you can trust that your software is in capable hands.
why choose family tree maker
Family Tree Maker is the most trusted and comprehensive genealogy software for discovering and preserving your family’s history. With an intuitive interface, powerful search tools, and seamless integration with Ancestry.com, it makes building your family tree simple and accurate. Secure cloud storage ensures your data is always safe and accessible, while expert customer support is just a click away. Regular updates and enhanced features keep your research on the cutting edge. Whether you’re a beginner or a seasoned genealogist, Family Tree Maker offers everything you need to trace your roots with confidence.